We offer competitive prices

General Questions

How does Royal Pets Ltd work?

Do you charge additional fees for holidays and weekends?

Can I meet my pet carer before commiting?

Do you have any references?

What about access to my place?

What types of pets do you care for?

Why should I use Royal Pets Ltd?

What happens if my pet becomes ill or injured?

May I book with the pet sitter for future bookings?

I have a trip come up at short notice! Can you help me?

Will you send me updates when I'm away?

Will I always have the same pet sitter?

How far ahead do I need to book?

What is your inclement weather policy?

How do you choose your pet sitters?

How do I pay?

What is your Business Registration Number?

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Dog Home Boarding

How does this service works?

Are all dogs suitable for dog home boarding?

Do you accept puppies or dogs on medication?

Can you collect my dog?

Does my dog need to be vaccinated, even though it's not mixing with other dogs?

What do I need to provide for my dog?

What if I forget to bring something to the carers?

My dog normally sleeps on my bed, will the sitter allow him to do this?

My dog is on medication, can the sitter administer this?

I have two dogs. Will you accept both into one house?

Can my dog stay with a different sitter next time?

How many dogs does a carer look after at the same time?

How will my dog be exercised?

Can I book any further dates directly with the carers?

Does my dog need to be insured?

What happens if I collect my dog later than agreed?

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Dog Walking & Cat Sitting

What is included in the dog walking service?

Is my dog walked alone or with other dogs?

For regular walks, do I need to be home when you collect/drop off my dog?

Do you do off-hours walking?

Do you take dogs off-leash on walks?

If my pet has an accident, do you clean it up?

Where will you walk my dog?

How does the cat visit service works?

Who provides food when I am away?

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Daily & Overnight Pet Sitting

What does 24-hour overnight service mean?

What does 12-hour daily and overnight service mean?

Do I have to leave food and drink for the pet sitter?

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Questions & Answers

Hong Kong's Most Trusted Pet Sitting Services

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